New Recovery

Submit a recovery to NC dispatch. Required fields are marked with *. The crew will be notified the moment you submit.

Incident Location

Where the vehicle is now

Address or postcode Be as specific as possible — junction, road name, or what3words.

Postcode

what3words (optional)

Access notes (optional)

Destination

Where the vehicle should go

Type

Site name (optional)

Address

Postcode

Contact name & number

Vehicle

What we’re recovering

Registration

Make

Model

Colour

Year

Fuel

Class

Recovery Details

Tell the crew what they’re walking into

Driveable?

Keys available?

Wheels turning?

Damage / condition

Courtesy car required We’ll dispatch a return vehicle alongside the recovery.

Claim & Reference

For your records and our invoicing

Claim reference

Insurer (optional)

Policy number (optional)

Your own reference (optional)

Schedule

When this recovery should be picked up

Date

Time window

Required fields complete? Hit submit.

Submitted

NC-XXXXXX

The crew has been notified. We’ll send you status updates as the truck moves — you can also track it live in the portal.

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